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Bluetooth Pairing with the Eko App

While it is not required to connect your device to the Eko App, we highly encourage you to do so if you want to access the Eko app features such as creating patient files, saving recordings and wireless listening. To connect your DUO to the Eko app:

  1. Download the Eko App
    • For iOS, click here.
    • For Android, click here
  2. Enable your Bluetooth on your selected mobile device. 
    • On iOS devices, go to Settings > Bluetooth > and tap the slider to turn Bluetooth ON. 
    • On Android devices, go to Home screen > tap the Menu key  > Settings > and tap the slider to turn Bluetooth ON.
  3. Open the Eko mobile app and login
    • Create your account if you have not done so already
  4. Turn on your DUO by pressing and holding the center button until you see the lights flash around the ring once
  5. On the app, click “Connect Device”
  6. Select the DUO device on the screen and your device will be paired iOS_DUO_Connect_2.gif
  7. Earpieces are optional, if you would like to use them to listen live, connect via the 3.5mm port
  8. If Bluetooth pairing is unsuccessful, an error message will appear in the App and no sounds will be recorded. If you are unable to connect the DUO to your mobile device, please visit our troubleshooting section to learn how to resolve any bluetooth connection issues. 

LBL 223, Rev B, April 28, 2021


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