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Charging issues

Plug in a micro-usb cable into your CORE to see a solid orange light to indicate that it is charging. Once the device is fully charged, the light indicator will be solid green. If you do not see any indicator on the CORE when it is plugged in, please try a different micro-usb cable and power plug. 

If your CORE is not lighting up after trying a different cable and power plug, please click here to submit a replacement request. 

 

 

LBL 250, Rev A, April 30, 2021

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