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Eko Administrator Checklist

For your consideration: Below you will find a checklist to review prior to your go-live with Eko.

Originating Site

(where the patient will be and auscultation performed):

  • Has equipment been delivered and tested to ensure interoperability with facility and clinician workflow?
  • Have the pertinent Eko apps been installed on companion devices (tablets/workstations/carts), logins issued, and validated to be working?
  • Have personnel and stakeholders been oriented/trained on the devices and anticipated workflow?
    • Storage, charging, check in/out procedures, cleaning
    • Basic Troubleshooting - Including if USB dongle is needed, swivel head in correct position, refreshing, etc.
    • Location of support documentation, training materials, or contact info for local Eko admin/support
  • Has a “dry run” or “mock clinic” been performed to ensure familiarity with devices and expected workflow?

Distant Site 

(Listening/Consulting side):

  • Has the listener’s login been set up and validated to be working to access the dashboard?
  • Do they have a computer/device with a compatible browser for live streaming? (Internet Explorer not supported)
  • Do they have access to hard-wired (aux or USB), over-ear headphones for an optimized listening experience?
  • Have personnel and stakeholders been oriented/trained on the anticipated workflow?
    • Basic Troubleshooting
    • Location of support documentation, training materials, or contact info for local Eko admin/support
  • Has a “dry run” or “mock clinic” been performed to ensure familiarity with devices and expected workflow?

If you have any questions or support needs from Eko. Please contact your Customer Success Manager or our support team. We are here and happy to help.

LBL 263, Rev A, April 30, 2021.

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