Eko endpoints network connectivity guide February 17, 2023 19:34 Updated Who is this for? ✓ Plan: SENSORA™ platform with Structural Murmur Detection ✓ Role: IT Administrator An endpoint is the device that hosts the Bluetooth connection for the Eko stethoscope. This may include mobile phones, tablets, telemedicine carts, desktop computers, and other Bluetooth-enabled devices. Eko endpoints must be able to communicate over the internet to the Eko cloud to use advanced features like live streaming, recording, and analysis. When Eko provides the endpoint hardware for a deployment, the customer’s IT stakeholders should be engaged at least one week prior to the planned go-live date to communicate the settings necessary to connect the Eko endpoint to the Eko cloud. Customer provides or enters Wi-Fi settings Wireless network name Password Protocol must be WPA2 or later If network policies require the Eko endpoint to have a static IP address: IP address Subnet mask Router/default gateway DNS server(s) Eko provides Ports and URLs to whitelist The customer’s network must allow the Eko endpoint to access the following ports and URLs: Domain Ports Purpose amazonaws.com 80, 443 Saving recording data. amazon.com 80, 443 Saving recording data. apple.com TCP: 80, 443, 2197, 5223 UDP: 123, 443 OS and security updates. Apple whitelist specifics if apple.com is too broad: https://support.apple.com/en-us/HT210060 ekodevices.com 443 Main Eko website. ekohealth.com 443 Main Eko website (alternate domain). dashboard.ekodevices.com 443 Eko web application. dashboard.ekohealth.com 443 Eko web application (alternate domain). live.ekodevices.com 443 Live streaming service. live.ekohealth.com 443 Live streaming service (alternate domain). app.ekodevices.com 443 Live streaming service (alternate domain). api.mixpanel.com 80, 443 Tracks users and gathers metrics to help with debugging. ekohealth.jamfcloud.com 443 Mobile device management. ekodevices.zendesk.com 443 Customer support website and help documentation ekohealth.zendesk.com 443 Customer support website and help documentation (alternate domain) rink.hockeyapp.net 443 Reports crash logs. LBL: 0001140 Rev.1.0 Date of Issue: February 16, 2023
