Using a USB Bluetooth dongle
Users of the Eko CORE or DUO will need to use a programmed USB dongle that Eko sells in order to connect with Windows 7 and 8 operating systems. Most Windows 10 users will not need to use a programmed Eko USB dongle because the Eko stethoscope should be able to pair with the native Bluetooth of that PC. Some users will still find that the Bluetooth connection is better when using the programmed Eko USB dongle even when using Windows 10 PCs.
Native vs BLED112
Users can determine if the Eko stethoscope is connected with the native Bluetooth of the PC or the Eko programmed USB dongle as this will be stated to the right of the version number of the Eko Windows application
If it reads “Native” that indicates that the application is connected directly with the PC; if it reades “BLED112” that indicates the application has connected with the programmed USB Eko dongle.
If users need the programmed Eko USB dongle but attempt to use the application without this inserted into the PC, an error message will pop-up indicating this. These users will not be able to connect their Eko stethoscope with the application until they acquire a programmed Eko USB dongle.
Selecting and pairing a compatible device
To connect the CORE or the DUO, users will need to click the Connect Device button. Any compatible devices that are turned On within the vicinity of the PC and Eko Windows application will be recognized in the connection screen.
Users will need to click on the corresponding device that they would like to use. The Eko Windows application will then return to the home screen and will display the waveforms of the device that has been connected with the application. The exception being choosing to pair with a Littmann 3200 which follows a different connection process, detailed in the “Connecting with the Littmann 3200” section below. Only DUOs with firmware version v3.6 and above can successfully connect with a Windows PC. If attempting to connect with an incompatible DUO users will receive an error message:
The name and icon of the selected device will be displayed in the bottom left of the application.
The volume slider displayed in the Eko Windows application will increase or decrease the volume broadcast from that PC. Adjusting the volume slider does not affect the volume heard from the connected device or the volume heard using the Live Stream service. Eko recommends that the volume slider be kept muted or toggled off to prevent audio feedback.
Bluetooth connection error
If Eko Windows application is experiencing difficulty connecting with the chosen stethoscope, or if connection is taking too long, an error message will appear in the pairing screen. Review the Troubleshooting section of this guide or the Eko Support page to determine reasons for issues with Bluetooth connection.