Hearing loss support for CORE 2nd Gen

We want to make sure that you get the most out of Eko. If you are using either the CORE (Digital Stethoscope or Attachment) or the DUO with your hearing aids, here are some tips to get the most out of the sound amplification.

If you have a hearing impairment but do not use an assistive device like hearing aids:

1. The Eko CORE amplifies up to 40x and can work with traditional stethoscopes. The CORE has a broad spectrum filter, if your hearing loss affects certain frequency ranges you will want to experiment with the different diaphragms available for your stethoscope (adult, pediatric, bell, etc.) to best compensate for your hearing loss.
2. The Eko DUO amplifies up to 60x and functions as a 100% digital stethoscope. The DUO has selectable audio filters to give users better control over the frequency range that they want to auscultate. The DUO comes with screw-in ear tubing that is similar to traditional stethoscope ear tubing, but users can also plug-in headphones that have a 3.5mm output. Users may want to experiment with headphones to determine what provides the best audio to overcome their hearing impairment.

If you have non-Bluetooth hearing aids, you can do one of two things:

1. If you are able, remove your hearing aids and use either the stethoscope (CORE) or the EARPIECE (DUO) to listen live. If you do not need to remove your hearing aids in this instance, of course, keep them in.
2. If the first option does not work for you, you can use over-the-ear headphones plugged into the Eko app to listen live through the app.

If you have Bluetooth hearing aids, you can do one of three things:

1. If you are able, remove your hearing aids and use either the stethoscope (CORE) or the EARPIECE (DUO) to listen live. If you do not need to remove your hearing aids in this instance, of course, keep them in.
2. If the first option does not work for you, you can use over-the-ear headphones plugged into the Eko app to listen live through the app.
3. To use the BT-pairing functionality, you can:
1. Pair your Eko device with the app
2. Create a recording
3. Unpair or turn Off  your Eko device
4. Pair your BT hearing aids to your phone
5. Listen to the recording in playback mode from the Eko app

For customers with Cochlear implants:

Eko recommends that users work with their audiologists to determine which Eko product is best. Our team is more than happy to schedule time with your care team to elaborate on how our products work to help you make the best decision. Email contact@ekohealth.com to coordinate with our subject matter experts.