Step 1: Download and open the Eko App. Click “Telemedicine.” Enter the phone number and Pin that your physician gave you, read through the onboarding screens, and click “Start Session.” Your video call will be joined by your physician. Note: If you are getting any audio feedback, use headphones.
Step 2: Click “Live Stream” and pair your Eko device by turning it on. You will only have to click “Set Up Device” the first time. The device will auto-pair as soon as it’s turned on for all future sessions. You can create a recording by clicking the red button at the bottom of the screen.
Using your Eko DUO
Turn the DUO on by holding down the center button for three seconds. A ring of lights will illuminate once on. Once paired to the App, the light at the top of the button will remain on.
To ensure a good reading, place the DUO directly on the skin with the black side against your chest. Angle the device slightly toward your right shoulder. Apply some pressure and stay still once you have a good signal.
Note: You do not need to install the DUO Earpiece included in your order. Instead, you can use the DUO wirelessly.