What’s New in the Eko Dashboard

Institution Admins can now deactivate a program without reaching out to Eko customer support. In the Program Details screen, you click Edit, then a new Deactivate link shows on the Edit Program screen.

Deactivated programs will still be shown on the All Programs screen, but with an Inactive status. The Program Details screen will no longer be shown for deactivated programs.

All programs deactivated

If all programs in an active institution are deactivated:

If a user tries to reset the password for a site account that ends in .ekodevices.com, a new message shows explaining that the user must contact an admin to reset the password. The admin will also receive a password reset email.

Now Institution Admins can create new programs on the Dashboard without the assistance of Eko support. This functionality is available for institutions that already have at least one program created.

On the All Programs screen, the Request New Program button has been renamed to Create New Program. When clicked, a Create New Program panel opens, and you can enter the program details.

If your institution doesn’t have a program, you can submit a request to Eko to create the program for you. After you click Create New Program, a pop up appears for submitting the request. Click Submit Request.

The All Users screen now shows:

If a clinician has been invited to join the institution, but they haven’t created their account yet, their status will show as Pending. The pending invitation counts towards the Used number.

If the maximum number of users in the institution’s plan have been reached, the Institution Admins and Program Admins won’t be able to invite clinicians or create new sites. In this case, a pop up message displays to inform the user.

The system now checks for duplicate patient profiles when a new patient is being created in the Dashboard. If there’s an existing patient profile that matches any of the patient identifiers (name, MRN, and so on), you’ll see a list of possible matches from all patients across the institution. You can then select to add an existing patient to your program or continue to create a new patient.

For institutions that have recording-based programs and Eko analysis, a new analysis metrics dashboard has been added to the Program section of the Dashboard. Institution Admins and Program Admins can view the Analysis Metrics screen. There must be at least one active program for the screen to be available.

How it works

The Analysis Metrics screen provides insight into how many positive findings have been captured while using Eko devices. The data on this screen shows:

You can also view findings at the recording level and filter by findings in the table. This screen can be filtered to show data from the past 30 days or it can be set to show all data.

How to access

You can access the Analysis Metrics screen by signing in to your institution and clicking on Program, Analysis Metrics.

The Reset your Password screen has been redesigned.

On the Dashboard account Settings screen, the user’s email address is now locked down and can’t be edited. The change password fields have been removed and replaced with a new Reset Password button. When a user clicks the button, an email is sent to the user with instructions for resetting the password.

In the email, the user clicks the RESET PASSWORD button, which opens the Reset your Password screen.

On the Reset your Password screen, the user enters and confirms the new password, and clicks Update Password. The user is then directed to the Dashboard sign-in screen.

The gender identity is now shown on a patient’s profile, if one is entered for the patient.

The position on a recording can now be edited by clicking the position, which opens the Select a Position panel on the right.

The All Programs screen now shows the status of the programs. This is only visible to Institution Admins and when programs are turned on for the institution.

To prepare for upcoming enhancements, the Dashboard sign-in screen has been redesigned and the option to create an account from this screen has been removed. Individual users who aren’t part of an organization can still create an account on the Eko mobile app. After the account is created, they can then sign in to the Dashboard. 

Administrators who are part of an organization can use the Dashboard to invite members to create an account as part of their institution. This sends an invitation email to the new user with a link to a Create an Account screen. If you’re an administrator, we request that you don’t share the link to the Create an Account screen with other users. Please invite new members through the Dashboard.

Any user with access to the Dashboard can now start a recording from a patient’s profile with a new Start a Recording button. Any recordings taken by the transmitter or listener will be automatically assigned to that patient. On the recording details screen, the patient’s name, MRN, and the date/time of the recording are shown. 

If recordings or web pairing isn’t allowed for your account, the Start a Recording button won’t be shown on a patient’s profile. In the recording findings, AI is only applied if the recording was initiated by the listener.

Here’s how it works

Improved toggle design

On screens where you can select to view a list of sites or clinicians, we’ve updated the toggle for an improved user experience.

Improved notes display

Now the notes for a recording appear above the graph area of the screen so that you can easily reference the waveform when creating or viewing notes.