About roles and access in the Eko Dashboard April 26, 2023 15:52 Updated Who is this for? ✓ Plan: Telehealth platform for enterprise institutions ✓ Role: Institution Admin, Program Admin Your experience using our platform will differ depending on the role you have. Some roles may be experienced by the same person. Here’s the breakdown: Role Description Institution Admin Sets up and manages all programs and users for an institution using the Eko Dashboard. Only one person can be in this role. This role can: Create and request new programs. Deactivate programs. View and manage program details. Manage all users. Assign one or more clinicians to be a Program Admin for a program. View all functionality enabled for the institution. Program Admin Manages one or more specific programs using the Eko Dashboard. Multiple people can have this role for a program, and a person can have both a clinician role and a Program Admin role. This role can: View and manage users within the program. Invite new users (clinician and site) into the program. Clinician Uses the capabilities enabled for their institution, for a specific program. A clinician has a specific account for the Eko Dashboard with their own credentials. Can access sites and saved patient data. This role is typically on the listening/distant site. Site Uses the capabilities enabled for their institution, for a specific program. This role is used when there is a cart or Eko endpoint that multiple people use at the originating site where the patient, and Eko device, is located. A site’s live stream can be accessed through the Eko Dashboard or a shared link. Typically, this account is always signed in and whoever is using the cart or endpoint uses this account. This role is typically on the originating site. Access Here’s the breakdown of what the roles have access to on the Eko platform. The capabilities denoted with an * may or may not be enabled for your institution. Capability Institution Admin Program Admin Clinician Site Create or request new program Deactivate a program View list of all programs Edit program details Assign a user as a Program Admin Add new user (clinician and site) View and manage all users View and manage users within a program Delete user/remove user from a program Assign unassigned users to a program Reset a live stream link Select users to acknowledge recordings Deactivate institution Contact customer support Recording* Live stream* Cardiac exam* AI analysis* Recording acknowledgements* Web pairing* LBL: 0001894 Rev. 1.0 Date of Issue: April 17, 2023
