Who is this for?
Your experience using our platform will differ depending on the role you have. Some roles may be experienced by the same person.
Here’s the breakdown:
Sets up and manages all programs and users for an institution using the Eko Dashboard. Only one person can be in this role. This role can:
Manages one or more specific programs using the Eko Dashboard. Multiple people can have this role for a program, and a person can have both a clinician role and a Program Admin role. This role can:
|Clinician||Uses the capabilities enabled for their institution, for a specific program. A clinician has a specific account for the Eko Dashboard with their own credentials. Can access sites and saved patient data. This role is typically on the listening/distant site.|
Uses the capabilities enabled for their institution, for a specific program.
This role is used when there is a cart or Eko endpoint that multiple people use at the originating site where the patient, and Eko device, is located. A site’s livestream can be accessed through the Eko Dashboard or a shared link. Typically, this account is always signed in and whoever is using the cart or endpoint uses this account.
This role is typically on the originating site.
Here’s the breakdown of what the roles have access to on the Eko platform. The capabilities denoted with an * may or may not be enabled for your institution.
|Capability||Institution Admin||Program Admin||Clinician||Site|
|Request new program|
|View list of all programs|
|Edit program details|
|Assign a user as a Program Admin|
|Add new user (clinician and site)|
|View and manage all users|
|View and manage users within a program|
|Delete user/remove user from a program|
|Assign unassigned users to a program|
|Reset a livestream link|
|Select users to acknowledge recordings|
|Deactivate program||Contact customer success|
|Deactivate institution||Contact customer success|
Date of Issue August 29, 2022