The Eko Dashboard is a tool to help you manage your patients, sites, and related data. You use it to:
Manage all users in a program.
Assign one or more clinicians to be a Program Admin for a program.
View and use all functionality enabled for the institution.
Watch the video
How to access
An Eko account should have been created for you by an Eko representative, who assigned you the role of Institution Admin. You should have received an email confirming your account and prompting you to change the password.
Sign in to the Dashboard here, or you can find it on the Eko website by clicking Dashboard on the top right.
Programs help you organize and manage clinician access, livestreams, and patient recordings based on your institution’s needs. Programs can be based on location, specialty, diagnoses, and so on. It’s up to your institution to decide how to set up programs.
There are two types of programs:
Livestream-based program: Used for livestreaming use cases where the patient and the provider are in a virtual visit together at the same time. The Dashboard screen displays the list of livestreams available to the user based on the program they’re viewing.
Recording-based program: Used for recording use cases where the patient may have metrics captured at one time that are uploaded and then reviewed by a provider later. The Dashboard screen displays the list of recent recordings that have been taken by users that belong to the program the user is viewing.
Watch the video
Tour of the Dashboard
Let’s take a tour of the screens you have access to in the Dashboard.
In the Admin section of the navigation bar, you have access to the All Programs screen and the All Users screen.
The All Programs screen displays the capabilities that have been turned on for your institution at the top of the screen. You can request a new program from this screen.
The table shows the list of programs that have been created for your institution. You can view the name of the program, the date it was created, the number of clinicians and sites in the program, and the names of the clinicians who have been assigned the Program Admin role. Click a program’s row in the table to open the Program Details screen, which shows more information about the program.
The All Users screen displays all of the clinicians and sites that belong to your institution. You can view the name of the user, the type (site or clinician), the user’s email address, the programs they’re assigned to, and the date of the user’s last sign-in. You can also assign and reassign users to programs and delete users. The table can be filtered to show all users, users that have been assigned to programs, or users that haven’t been assigned to programs.
In the Program section of the navigation bar, you can view the currently-selected program or select a different program if there is more than one. Click the Program button to open a drop-down menu displaying the list of programs. Click a different program name to select it.
In the Dashboard section of the navigation bar, the view changes based on whether or not the selected program is livestream-based or recording-based.
The dashboard for the livestream program displays the list of livestreams a user can join. The user can:
Select whether to view the livestreams for sites or clinicians.
Search for a specific user.
Click the star icon to pin the livestreams they join most often.
The dashboard for the recording program displays a list of sites the user has selected as a favorite. The second table shows the list of recordings that have been taken within the past 14 days.
The Patients screen shows the list of patients assigned to the program a user is viewing. By default, the table will be populated by active patients. The user can search by patient name or filter the table to show archived patients, active patients, or all patients for the program. Clicking a row in the table will direct the user to the patient profile.
Note: This screen is only visible if recordings are turned on for your institution.
The Program Details screen displays information about the program, such as:
Number of users in the program.
Names of the Program Admins.
Capabilities the users have access to.
The table can be filtered to display the list of sites or clinicians that belong to the program. You use this screen to create and manage sites and clinicians and to assign program admins. You can edit the name of the program.
Program Details showing sites:
Program Details showing clinicians:
The Unassigned Recordings screen displays a list of recordings that haven’t been assigned to a patient profile. The list only shows the recordings that the signed-in user created. It doesn’t show all of the unassigned recordings for the entire program.
The Live Stream section is used to connect to a livestream. This is only accessible for recording-based programs where the institution has livestreaming turned on. For livestreaming-based programs, this section is disabled because this information is already shown in the Dashboard section.
The Eko Device section is used to connect to an Eko device through web pairing, which is essential for livestreaming and taking recordings on the Dashboard. This feature is only supported on Google Chrome or Microsoft Edge browsers.
Date of Issue August 31, 2022