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Eko Help Center
Telehealth: Program Administration
Telehealth: Program Administration
Learn how to set up and manage your telehealth programs
Get started
Tour of the Eko platform
About roles and access in the Eko Dashboard
Manage account, app, and device settings
Eko Customer Support SLA
Eko administration and IT support
System requirements for enterprise customers
Network and Wi-Fi requirements
Whitelisting overview
Eko security overview
SSO configuration
Institution Admin
Dashboard overview for Institution Admins
Create a new program or deactivate a program
Assign a clinician to the Program Admin role
Manage all users
Program Admin
Dashboard overview for Program Admins
Add and manage clinicians
Add and manage sites
Reset a live stream link
View analysis metrics on the Dashboard
Eko Windows App administration
Download the Eko Windows App
Windows Initial Setup
Troubleshooting: Drivers for the Windows app
Prevent Windows from Automatically Reducing Eko Telemedicine (Live Stream) volume
