Ekohealth.com sells products manufactured by both Eko Health, Inc., and 3M™ Littmann® Stethoscopes. All stethoscopes are protected by a 2-year warranty.
Disclaimer: Accessory purchases are not supported by a warranty plan.
Here’s the breakdown of the correct party that can service your warranty:
|
Product type |
Serviced by Eko |
Serviced by 3M™ Littmann® |
|---|---|---|
|
CORE 500™ Digital Stethoscope |
Y |
N |
|
CORE™ Digital Attachment |
Y |
N |
|
DUO™ ECG + Digital Stethoscope |
Y |
N |
|
3M™ Littmann® CORE Digital Stethoscope: Engraved |
Y |
N |
|
3M™ Littmann® CORE Digital Stethoscope: Not Engraved |
N |
Y |
Based on the above chart, you'll need to contact either Eko or 3M™ Littmann® for your warranty claim. Here's how:
Contact Eko support to start a warranty claim.
- Submit a request
-
Email: support@ekohealth.com
-
Online chat during business hours
Note
Eko can only service devices that are located in the United States.
The 3M™ Littmann® Service Center provides repair and service for Littmann stethoscopes while under warranty. For Littmann stethoscopes no longer under warranty, there's a charge for refurbishment and cleaning. 3M Littmann will promptly service your stethoscope within 24 hours of its arrival at the 3M Littmann Service Center. After servicing, 3M will send you an invoice (if applicable) payable within 30 days. Visa and Mastercard are accepted.
-
Phone: (800) 228-3957
Press Option 1 for Littmann → Option 2 → Option 1 for Littmann CORE Support
-
Website: Littmann Warranty and Repair Service
This Limited Warranty applies to the following “Eko Product(s)”: Eko CORE 500™ Digital Stethoscope, Eko CORE Digital Attachment, Eko CORE Digital Stethoscope, and Eko DUO; and is given by Eko Health, Inc. (“Eko”), to the individual or entity (the “Owner”) who purchased the Eko Product(s) from Eko. This Limited Warranty does not apply to the 3M™ Littmann® CORE Digital Stethoscope, which is described in the ‘Littmann® CORE Digital Stethoscope Warranty Information’ section below.
This Limited Warranty applies only within the United States, European Union and within countries where the Eko Product(s) are available for sale to customers located in such countries, and is not transferable.
Eko expressly warrants that the Eko Products will materially conform to its published specifications and be reasonably free from defects in materials and workmanship for a period of TWO (2) YEARS for the Eko CORE 500™ Digital Stethoscope, Eko CORE Digital Attachment, Eko CORE Digital Stethoscope and the Eko DUO, commencing on the date of delivery of the Eko Product to you (the “Warranty Period”). This Limited Warranty only applies to products which are purchased from Eko.
NOTE: THIS WARRANTY ONLY APPLIES TO INDIVIDUALS WHO PURCHASED THE PRODUCT DIRECTLY FROM EKO.
REMEDIES
Eko will, at its option, repair or replace the Eko Product without charge if the Eko Product fails or does not perform as warranted solely due to a manufacturing defect within the warranty period, subject to the exclusions set forth in this Limited Warranty. Repair or replacement during this warranty shall include reasonable labor charges necessary to repair or replace the defective product. During the entire warranty period, Eko’s obligation as to repair or replacement shall further be limited to repair or replacement with the models of the Eko Product that are available at the time of the repair or replacement, and shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. Any repaired or replaced product shall also remain subject to the original warranty period from the date of the original receipt of your Eko Product, and any repair or replacement shall not extend the original warranty period in any manner or start a new warranty period.
Eko reserves the right to replace any discontinued Eko Product with a new product of comparable value and function.
LIMITATION AND DISCLAIMER OF WARRANTIES
EKO HEALTH'S EKO PRODUCTS MUST BE STORED, HANDLED, INSTALLED, USED AND MAINTAINED IN ACCORDANCE WITH APPLICABLE TERMS OF USE AND INSTRUCTIONS PROVIDED BY EKO, AND THIS LIMITED WARRANTY IS CONDITIONED UPON COMPLIANCE WITH ALL SUCH INSTRUCTIONS.
Copies of Eko’s use guide are available from Eko at the address listed below. You may also obtain these materials at https://support.ekohealth.com.
Eko does not warrant that the operation of the Eko Product will be uninterrupted or error-free. Additionally, this Limited Warranty does not cover defects caused by:
-
Accident, misuse, modification, abnormal use, abnormal conditions, unauthorized repair, improper storage, exposure to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical or electromechanical stress;
-
Scratches, dents and cosmetic damage, unless caused by Eko;
-
Equipment that has the serial number or the enhancement data code removed, defaced, damaged, altered or made illegible;
-
Ordinary wear and tear;
-
External causes such as collision with an object, fire, flooding, dirt, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source;
-
Cellular signal reception or transmission, or viruses or other software problems introduced into the Product.
THIS LIMITED WARRANTY SETS OUT THE FULL EXTENT OF EKO‘S RESPONSIBILITIES AND YOUR EXCLUSIVE REMEDY REGARDING THE EKO PRODUCTS. THE WARRANTIES SET FORTH HEREIN ARE THE ONLY WARRANTIES MADE BY EKO IN CONNECTION WITH THESE PRODUCTS. ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY
EKO MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY OF ANY THIRD-PARTY SOFTWARE OR EQUIPMENT USED IN CONJUNCTION WITH THE EKO PRODUCT, OR THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE EKO PRODUCT, WHETHER SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY EKO HEALTH OR OTHERWISE. RESPONSIBILITY FOR THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT RESTS SOLELY WITH THE USER AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT.
LIMITATION OF REMEDIES
IN NO EVENT SHALL EKO BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE EKO PRODUCT OR FOR, WITHOUT LIMITATION, COMMERCIAL LOSS OF ANY SORT; LOSS OF USE, TIME, DATA, REPUTATION, OPPORTUNITY, GOODWILL, PROFITS OR SAVINGS; INCONVENIENCE; INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES; OR DAMAGES ARISING FROM THE USE OR INABILITY TO USE THE PRODUCT. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE DISCLAIMER OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND DISCLAIMERS MAY NOT APPLY TO YOU.
Other Important Notices
This warranty gives you specific legal rights, and you may also have other rights that vary from State to State or based on applicable local laws. The rights provided to you under this Limited Warranty are provided in addition to all rights and remedies conveyed to you by consumer protection laws and do not affect your legal (statutory) rights under your applicable national law.
This Limited Warranty is offered subject to Eko’s Terms and Conditions, which may change from time to time. You can find the latest version on our website at: https://support.ekohealth.com/hc/en-us/articles/13156765636507-Terms-and-conditions. In the case of any inconsistencies between the Terms and Conditions and this Limited Warranty, this Limited Warranty will prevail.
This Limited Warranty does not apply to any mobile device or the cellular and/or other network or system on which the Product operates. Therefore, Eko will not accept any responsibility under this Limited Warranty for the operation, availability, coverage, services or range of the cellular or other network or system.
Always completely follow safety, use, operation, and maintenance instructions for the Product or any other Eko product as specified in the User Manual.
Resellers, agents, or employees of Eko are not authorized to make any modification, extension, or addition to this Limited Warranty.
This Limited Warranty applies to the following “Eko Product(s)”: Eko CORE Digital Attachment, Eko CORE Digital Stethoscope, and Eko DUO; and is given by Eko Health, Inc. (“Eko”), to the individual or entity (the “Owner”) who purchased the Eko Product(s) from Eko or an Eko. This Limited Warranty does not apply to the 3M™ Littmann® CORE Digital Stethoscope, which is described in the ‘Littmann® CORE Digital Stethoscope Warranty Information’ section below.
This Limited Warranty applies only within the United States, European Union and within countries where the Eko Product(s) are available for sale to customers located in such countries, and is not transferable.
Eko expressly warrants that the Eko Products will materially conform to its published specifications and be reasonably free from defects in materials and workmanship for a period of TWO (2) YEARS for the Eko CORE Digital Attachment, Eko CORE Digital Stethoscope and ONE (1) YEAR for the Eko DUO, commencing on the date of delivery of the Eko Product to you (the “Warranty Period”). This Limited Warranty only applies to products which are purchased from Eko.
NOTE: THIS WARRANTY ONLY APPLIES TO INDIVIDUALS WHO PURCHASED THE PRODUCT DIRECTLY FROM EKO.
REMEDIES
Eko will, at its option, repair or replace the Eko Product without charge if the Eko Product fails or does not perform as warranted solely due to a manufacturing defect within the warranty period, subject to the exclusions set forth in this Limited Warranty. Repair or replacement during this warranty shall include reasonable labor charges necessary to repair or replace the defective product. During the entire warranty period, Eko’s obligation as to repair or replacement shall further be limited to repair or replacement with the models of the Eko Product that are available at the time of the repair or replacement, and shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. Any repaired or replaced product shall also remain subject to the original warranty period from the date of the original receipt of your Eko Product, and any repair or replacement shall not extend the original warranty period in any manner or start a new warranty period.
Eko reserves the right to replace any discontinued Eko Product with a new product of comparable value and function.
LIMITATION AND DISCLAIMER OF WARRANTIES
EKO HEALTH'S EKO PRODUCTS MUST BE STORED, HANDLED, INSTALLED, USED AND MAINTAINED IN ACCORDANCE WITH APPLICABLE TERMS OF USE AND INSTRUCTIONS PROVIDED BY EKO, AND THIS LIMITED WARRANTY IS CONDITIONED UPON COMPLIANCE WITH ALL SUCH INSTRUCTIONS.
Copies of Eko’s use guide are available from Eko at the address listed below. You may also obtain these materials at https://support.ekohealth.com.
Eko does not warrant that the operation of the Eko Product will be uninterrupted or error-free. Additionally, this Limited Warranty does not cover defects caused by:
-
Accident, misuse, modification, abnormal use, abnormal conditions, unauthorized repair, improper storage, exposure to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical or electromechanical stress;
-
Scratches, dents and cosmetic damage, unless caused by Eko;
-
Equipment that has the serial number or the enhancement data code removed, defaced, damaged, altered or made illegible;
-
Ordinary wear and tear;
-
External causes such as collision with an object, fire, flooding, dirt, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source;
-
Cellular signal reception or transmission, or viruses or other software problems introduced into the Product.
THIS LIMITED WARRANTY SETS OUT THE FULL EXTENT OF EKO‘S RESPONSIBILITIES AND YOUR EXCLUSIVE REMEDY REGARDING THE EKO PRODUCTS. THE WARRANTIES SET FORTH HEREIN ARE THE ONLY WARRANTIES MADE BY EKO IN CONNECTION WITH THESE PRODUCTS. ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY.
EKO MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY OF ANY THIRD-PARTY SOFTWARE OR EQUIPMENT USED IN CONJUNCTION WITH THE EKO PRODUCT, OR THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE EKO PRODUCT, WHETHER SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY EKO HEALTH OR OTHERWISE. RESPONSIBILITY FOR THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT RESTS SOLELY WITH THE USER AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT.
LIMITATION OF REMEDIES
IN NO EVENT SHALL EKO BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE EKO PRODUCT OR FOR, WITHOUT LIMITATION, COMMERCIAL LOSS OF ANY SORT; LOSS OF USE, TIME, DATA, REPUTATION, OPPORTUNITY, GOODWILL, PROFITS OR SAVINGS; INCONVENIENCE; INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES; OR DAMAGES ARISING FROM THE USE OR INABILITY TO USE THE PRODUCT. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE DISCLAIMER OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND DISCLAIMERS MAY NOT APPLY TO YOU.
Other Important Notices
This warranty gives you specific legal rights, and you may also have other rights that vary from State to State or based on applicable local laws. The rights provided to you under this Limited Warranty are provided in addition to all rights and remedies conveyed to you by consumer protection laws and do not affect your legal (statutory) rights under your applicable national law.
This Limited Warranty is offered subject to Eko’s Terms and Conditions, which may change from time to time. You can find the latest version on our website at: https://support.ekohealth.com/hc/en-us/articles/13156765636507-Terms-and-conditions. In the case of any inconsistencies between the Terms and Conditions and this Limited Warranty, this Limited Warranty will prevail.
This Limited Warranty does not apply to any mobile device or the cellular and/or other network or system on which the Product operates. Therefore, Eko will not accept any responsibility under this Limited Warranty for the operation, availability, coverage, services or range of the cellular or other network or system.
Always completely follow safety, use, operation, and maintenance instructions for the Product or any other Eko product as specified in the User Manual.
Resellers, agents, or employees of Eko are not authorized to make any modification, extension, or addition to this Limited Warranty.
The Littmann® CORE Digital Stethoscope is backed by a 2-year warranty period. The day you bought your Littmann stethoscope establishes its warranty start date. This date can be verified on your original purchase receipt. If you do not have your receipt, Littmann will use the date it was manufactured as the warranty start date.
If a material or manufacturing defect occurs during the warranty period, Littmann will repair your Littmann stethoscope free of charge, upon return of the instrument to 3M, except in cases of obvious abuse or accidental damage. To file a warranty request for the Littmann® CORE Digital Stethoscope, visit the 3M™ Littmann® Stethoscope Repair Services site.
Has the warranty expired? No worries. Littmann offers affordable Littmann stethoscope repairs that include replacing the tubing, ear tubes, diaphragm, rim, non-chill sleeves and ear tips. Find out where to buy replacement parts.
Limited warranty on Eko products
Eko Health, Inc.(“Eko”) expressly warrants that the Eko Core Attachment, Eko Core Stethoscope and Eko Duo (the “Product”) will materially conform to its published specifications and be reasonably free from defects in materials and workmanship for a period of TWO (2) YEARS for the Eko Core Attachment and Eko Core Stethoscope and ONE (1) YEAR for the Eko Duo commencing on the date of delivery of the Product to you (the “Warranty Period”). This Limited Warranty only applies to products which are purchased from Eko.
NOTE: THIS WARRANTY ONLY APPLIES TO INDIVIDUALS WHO PURCHASED THE PRODUCT DIRECTLY FROM EKO.
REMEDIES
Eko will, at its option, repair or replace Product without charge if the Product fails or does not perform as warranted solely due to a manufacturing defect within the warranty period, subject to the exclusions set forth in this Limited Warranty. Repair or replacement during this warranty shall include reasonable labor charges necessary to repair or replace the defective product. During the entire warranty period, Eko’s obligation as to repair or replacement shall further be limited to repair or replacement with the models of the Product that are available at the time of the repair or replacement, and shall be limited to the repair or replacement of only the specific Product that fails due to a manufacturing defect. Any repaired or replaced product shall also remain subject to the original warranty period from the date of the original receipt of your Product, and any repair or replacement shall not extend the original warranty period in any manner or start a new warranty period.
Eko reserves the right to replace any discontinued Product with a new product of comparable value and function.
HOW TO OBTAIN WARRANTY SERVICE
To obtain warranty service please contact support@ekohealth.com. In your email, please include your name and address, order number, where you purchased the Product (e.g. directly from Eko, a description of the Product, and the nature of the defect.
The following policy applies only if Eko determines that a Product is covered by this Limited Warranty. If Eko determines that any Product is not covered by this Limited Warranty, you must pay in full for any advance replacement Product and/or all parts, shipping, and labor charges for the repair or return of such Product. Eko is not responsible for items damaged or lost in transit.
A replacement Product provided under this Limited Warranty will only be dispatched to addresses within the United States and other countries where Eko has received clearance.
The process for product replacement varies based on whether you purchased the product directly from Eko or via a third party, and whether you are located in the United States.
LIMITATION AND DISCLAIMER OF WARRANTIES
EKO HEALTH'S PRODUCTS MUST BE STORED, HANDLED, INSTALLED, USED AND MAINTAINED IN ACCORDANCE WITH APPLICABLE TERMS OF USE AND INSTRUCTIONS PROVIDED BY EKO, AND THIS LIMITED WARRANTY IS CONDITIONED UPON COMPLIANCE WITH ALL SUCH INSTRUCTIONS. Copies of Eko’s use guide are available from Eko at the address listed below. You may also obtain these materials at https://support.ekohealth.com.
Eko does not warrant that the operation of the Product will be uninterrupted or error-free. Additionally, this Limited Warranty does not cover defects caused by:
-
Accident, misuse, modification, abnormal use, abnormal conditions, unauthorized repair, improper storage, exposure to liquid, moisture, dampness, sand or dirt, neglect, or unusual physical, electrical or electromechanical stress;
-
Scratches, dents and cosmetic damage, unless caused by Eko;
-
Equipment that has the serial number or the enhancement data code removed, defaced, damaged, altered or made illegible;
-
Ordinary wear and tear;
-
External causes such as collision with an object, fire, flooding, dirt, windstorm, lightning, earthquake, exposure to weather conditions, theft, blown fuse, or improper use of any electrical source;
-
Cellular signal reception or transmission, or viruses or other software problems introduced into the Product.
THIS LIMITED WARRANTY SETS OUT THE FULL EXTENT OF EKO‘S RESPONSIBILITIES AND YOUR EXCLUSIVE REMEDY REGARDING THE PRODUCTS. THE WARRANTIES SET FORTH HEREIN ARE THE ONLY WARRANTIES MADE BY EKO IN CONNECTION WITH THESE PRODUCTS. ALL IMPLIED WARRANTIES, INCLUDING WITHOUT LIMITATION, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED TO THE DURATION OF THIS LIMITED WARRANTY.
EKO MAKES NO WARRANTIES OR REPRESENTATIONS, EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, AS TO THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE OR SUITABILITY OF ANY THIRD-PARTY SOFTWARE OR EQUIPMENT USED IN CONJUNCTION WITH THE PRODUCT, OR THE ABILITY TO INTEGRATE ANY SUCH SOFTWARE OR EQUIPMENT WITH THE PRODUCT, WHETHER SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT IS INCLUDED WITH THE PRODUCT DISTRIBUTED BY EKO HEALTH OR OTHERWISE. RESPONSIBILITY FOR THE QUALITY, CAPABILITIES, OPERATIONS, PERFORMANCE AND SUITABILITY OF ANY SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT RESTS SOLELY WITH THE USER AND THE DIRECT VENDOR, OWNER OR SUPPLIER OF SUCH THIRD-PARTY SOFTWARE OR EQUIPMENT.
LIMITATION OF REMEDIES
IN NO EVENT SHALL EKO BE LIABLE FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCT OR FOR, WITHOUT LIMITATION, COMMERCIAL LOSS OF ANY SORT; LOSS OF USE, TIME, DATA, REPUTATION, OPPORTUNITY, GOODWILL, PROFITS OR SAVINGS; INCONVENIENCE; INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES; OR DAMAGES ARISING FROM THE USE OR INABILITY TO USE THE PRODUCT. SOME STATES AND JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR THE DISCLAIMER OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS AND DISCLAIMERS MAY NOT APPLY TO YOU.
Other Important Notices
This warranty gives you specific legal rights, and you may also have other rights that vary from State to State or based on applicable local laws. The rights provided to you under this Limited Warranty are provided in addition to all rights and remedies conveyed to you by consumer protection laws and do not affect your legal (statutory) rights under your applicable national law.
This Limited Warranty is offered subject to Eko’s Terms and Conditions, which may change from time to time. You can find the latest version on our website at: https://support.ekohealth.com/hc/en-us/articles/13156765636507-Terms-and-conditions. In the case of any inconsistencies between the Terms and Conditions and this Limited Warranty, this Limited Warranty will prevail.
This Limited Warranty does not apply to any mobile device or the cellular and/or other network or system on which the Product operates. Therefore, Eko will not accept any responsibility under this Limited Warranty for the operation, availability, coverage, services or range of the cellular or other network or system.
Always completely follow safety, use, operation, and maintenance instructions for the Product or any other Eko product as specified in the User Manual.
Resellers, agents, or employees of Eko are not authorized to make any modification, extension, or addition to this Limited Warranty.
Limited warranty on Eko products
Manufacturer's Limited Warranty Eko Health warrants to the Owner that the Product will materially conform to its published specifications and be free from defects in materials and workmanship under normal use for a period of ONE YEAR commencing on the date of delivery (the “Warranty Period”).
If the Product proves defective during the Warranty Period, we would ask you to follow the instructions set out below for returning the Product, and Eko Health will replace the Product with a product that is the same or equivalent to the Product you purchased.
A replacement Product assumes the remaining warranty of the original Product, or 30 days from the date of replacement, whichever is longer. Eko Health reserves the right to replace any discontinued Product with a new product of comparable value and function.
How to Obtain Warranty Service, please contact support@ekohealth.com.
To obtain warranty service on a Product purchased directly from Eko Health, Contact Eko Health Customer Support.
If Eko Health determines that a Product is eligible for warranty service, Eko Health shall bear the costs associated with returning a Product for warranty service. Eko Health is not responsible for items damaged or lost in transit.
A replacement Product provided under this Limited Warranty will only be dispatched to addresses within the United States, European Union and addresses within countries of the European Free Trade Association where the Product is available for sale to customers in such countries.
What is Not Covered? This Limited Warranty will be void if the Product: (a) is used in any manner that is inconsistent with the intended purpose or design of the Product as described in Eko Health's published documentation for the Product, (b) is altered in any way, (c) the Product is used or maintained in any manner that is inconsistent with Eko Health's instructions or warnings included with the Product or (d) the Product is subjected to any other misuse, abuse, neglect, accident, or external forces.
This Limited Warranty does not cover normal wear and tear.
Eko Health does not warrant that the operation of the Product will be uninterrupted or error-free. To the greatest extent permitted by applicable law, the warranties set forth in this Limited Warranty are exclusive and in lieu of all other warranties, express or implied.
Limitation of Remedies Resellers, agents, or employees of Eko Health are not authorized to make any modification, extension, or addition to this Limited Warranty.
This Limited Warranty replaces all other Eko Health warranties and liabilities whether oral, written, (non-mandatory) statutory, contractual in tort or otherwise, including without limitation, and where permitted by applicable law, any implied conditions, warranties or other terms as to satisfactory quality or fitness for purpose.
To the extent permitted by applicable law, Eko Health does not assume any liability for loss of or damage to or corruption of data, for any loss of profit, loss of use of Products or functionality, loss of business, loss of contracts, loss of revenues or loss of anticipated savings, increased costs or expenses or for any indirect loss or damage, consequential loss or damage or special loss or damage.
To the extent permitted by applicable law, Eko Health's liability shall be limited to the purchase value of the Product.