Return policy February 23, 2023 21:44 Updated Start a return To start a return for a purchase made through Ekohealth.com, please visit returns.ekohealth.com to generate your RMA number and prepaid shipping label. Your order number is an 8-digit number starting with “E” located in your confirmation email. Contact Eko Support if you have questions about starting a return. Return policy 75-day return policy for devices Put Eko’s digital technology to the test in your practice for 75 days, risk-free. Return your qualifying device hassle-free if you’re not satisfied. Qualifying devices purchased directly from Ekohealth.com may be returned within 75 days of the date of receipt. Qualifying devices include: Eko CORE Digital Attachment 3M™ Littmann® CORE Digital Stethoscope Eko DUO ECG + Digital Stethoscope 30-day standard return policy All other products purchased directly from Ekohealth.com can be returned within 30 days after you receive the product. You'll receive a refund based on the original payment method. Any returns after this period can't be accepted. Once we receive your return, you’ll receive a confirmation email and we’ll issue your refund. Your refund will be posted in approximately 1 to 2 weeks. Return policy for engraved items Engraved and personalized items are FINAL SALE. We can't accept returns for these items. We'll honor our 2-year warranty for these items, however.
