To start a return for a purchase made through Ekohealth.com, please visit returns.ekohealth.com to generate your RMA number and prepaid shipping label.
Your order number is an 8-digit number starting with “E” located in your confirmation email.
Contact Eko Support if you have questions about starting a return.
Put Eko’s digital technology to the test in your practice for 75 days, risk-free. Return your qualifying device hassle-free if you’re not satisfied. Qualifying devices purchased directly from Ekohealth.com may be returned within 75 days of the date of receipt.
All other products purchased directly from Ekohealth.com can be returned within 30 days after you receive the product. You'll receive a refund based on the original payment method. Any returns after this period can't be accepted.
Once we receive your return, you’ll receive a confirmation email and we’ll issue your refund. Your refund will be posted in approximately 1 to 2 weeks.