Shipping policy

Orders placed by 1:00 p.m. Pacific Time on Monday through Friday will typically ship the same day. Please allow 1 business day for order processing. Any orders placed on the weekend or on a public holiday will be generally shipped the next business day.

Engraved and personalized orders may take an additional 3 business days to ship.

Orders shipping to PO boxes, APO addresses, Alaska, Hawaii, or U.S. territories may take additional time for delivery.

Eko covers return shipping for any products returned within the return policy time frame. See our return policy.

Overnight shipping is available for all orders and is calculated at checkout based on the shipping address given to us.

Orders are shipped to you via FedEx 2 Day or USPS Priority Mail depending on the shipping address. You'll receive an email with tracking information as soon as your order is shipped.

Orders are expected to arrive within 2 business days of being shipped. Delivery arrival times are estimates only and may change based on carrier order volume or other circumstances, such as weather-related delays.

Pre-ordered or back-ordered products will ship when available. We make an effort to communicate estimated shipping times for all out-of-stock items.

We currently don't offer international shipping. Please visit our dealer locator to find Eko friendly dealers worldwide.

Customers must pay for shipping on orders over $5,000. Please allow 2-3 business days for order processing. The cost of shipping bulk orders is calculated at checkout based on the size of the order and shipping address given to us. Please email support@ekohealth.com for assistance with orders over $5,000.