US standard orders: Non-engraved
Please allow 1-3 business days for order processing. Orders placed by 1 p.m. PT Monday through Friday are typically shipped the same day. Any orders placed on a weekend or public holiday will be processed the next business day. All transit times are estimated in business days.
US standard orders: Engraved
To ensure accuracy, engraved and personalized orders may take an additional 3 business days to ship.
International shipping
Products available on Ekohealth.com can be purchased only by customers in the United States, United Kingdom, and Canada (excluding Quebec). If you are located outside these regions, please refer to our dealer locator. Additional taxes and fees may apply to orders placed outside the United States.
| Order Type | United Kingdom | Canada |
| Non-engraved Orders | Processing Time: 10 days Shipping Time: 10 days |
Processing Time: 2-4 days |
| Engraved Orders |
Processing Time: 10 days |
Processing Time: 3-5 days |
| FedEx International Connect Plus shipments include all duties, taxes, and the cost of shipping in the total price shown at checkout. This means you’ll see a single, total landed cost upfront — with your order delivered directly to your door and no additional charges from local customs or extra shipping fees upon delivery. | ||
Return shipping
Please refer to the return policy for details on return shipping.