How to Secure the Rubber Ear Tip on Your Earpiece

Updated September 21, 2025 00:15

If your rubber ear tip feels loose or doesn’t seem to fit correctly, follow these steps to secure it. You can also watch the video at the end of this guide.

Step 1: Assemble the ear tip

Align the rubber ear tip with the earpiece stem and gently press it on.

Assembling the tip onto the earpiece stem

Assemble the ear tip on the earpiece stem.

Step 2: Check for a bulge

Once attached, you may notice a small bulge along the edge of the ear tip. This is normal.

Close-up showing a slight bulge after initial placement

A slight bulge may appear after you first attach the tip.

Step 3: Press to secure

Squeeze and press firmly around the bulge. The bulge will reduce, and the ear tip will sit flush and securely on the earpiece.

Pressing around the bulge to seat the tip flush

Press around the bulge until the tip sits flush and secure.

Left: ear tip not pressed properly; Right: ear tip pressed correctly and seated flush — Left: not pressed fully | Right: pressed and seated flush

Tips:

Ensure the ear tip is fully seated to prevent it from slipping off during use.
If the ear tip still feels loose, consider replacing it with a new one.

Video Tutorial

Need more help?

If your ear tip continues to feel loose, we’re here to help:

Email: support@ekohealth.com
Phone: 844-356-3384 (Mon–Fri, 8am–5pm PST)