Skip to main content
Table of Contents

Buzzing or Humming in Audio

If you experience any buzzing or humming in your DUO audio, please check the following:

  1. Ensure that the patient does not have any electrical connections attached to their body. This may cause audio interference such as buzzing and humming. 
  2. Ensure that the DUO earpiece is securely screwed into the DUO.
  3. Does the buzzing or humming occur on every single patient? 
    • If yes, please submit a ticket here to speak to the Eko support team
    • If no, please check to see if there are any variables in your environment that would create the buzzing noise.

If you continue to experience buzzing or humming, please submit a ticket here to speak to the Eko support team. 

 

LBL 227, Rev A, April 28, 2021

Was this article helpful?

3 out of 5 found this helpful

Have more questions?

Looking for something different?