Loose Chestpiece or Earpiece

If the tubing connector is getting loose from the CORE digital attachment, tighten the tubing connector by firmly rotating it clockwise.

If that does not resolve the issue, check to see if there is any damage to the tubing connector barbs or CORE digital attachment threading. If you're having trouble, please send us a photo and we can help identify which replacement parts you need. To send a photo, submit a ticket here.

You can purchase tubing connector replacements here. If your device is under warranty, please submit a ticket here so we can start the replacement process.