Shipping policy

This shipping policy only applies to orders placed through Ekohealth.com.

Shipping summary

Cart value

Processing time

Standard 2 day

Standard next day

Under $49

1 business day

$7.95

Calculated

Over $49

1 business day

Free

Calculated

Over $5,000

2-3 business days

Calculated

Calculated

Carriers

FedEx

USPS Priority

FedEx

Shipping timelines

Orders placed by 1:00 p.m. Pacific Time on Monday through Friday will typically ship the same day. Please allow 1 business day for order processing. Any orders placed on the weekend or on a public holiday will be generally shipped the next business day.

Engraved and personalized orders may take an additional 3 business days to ship.

Orders shipping to PO boxes, APO addresses, Alaska, Hawaii, or U.S. territories may take additional time for delivery.

Return shipping

Eko covers return shipping for any products returned within the return policy time frame. See our return policy.

Note

This only applies to orders within the US.

Shipping cost

Order total

Shipping cost

Over $49.00

Free 2-day shipping

Under $49.00

$7.95

Overnight shipping is available for all orders and is calculated at checkout based on the shipping address given to us.

Shipping carriers

Orders are shipped to you via FedEx 2 Day or USPS Priority Mail depending on the shipping address. You'll receive an email with tracking information as soon as your order is shipped.

Estimated delivery times

Orders are expected to arrive within 2 business days of being shipped. Delivery arrival times are estimates only and may change based on carrier order volume or other circumstances, such as weather-related delays.

Pre-ordered or back-ordered products will ship when available. We make an effort to communicate estimated shipping times for all out-of-stock items.

International shipping

We currently don't offer international shipping. Please visit our dealer locator to find Eko friendly dealers worldwide.

Note

For any exceptions, the customer must pay for any extra customs fees and taxes.

Bulk orders

Customers must pay for shipping on orders over $5,000. Please allow 2-3 business days for order processing. The cost of shipping bulk orders is calculated at checkout based on the size of the order and shipping address given to us. Please email support@ekohealth.com for assistance with orders over $5,000.

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