When connecting your smart device, use a network that supports Wi-Fi 802.11n. We recommend that you secure this network using WPA (Wi-Fi Protected Access) or WPA2 (Wi-Fi Protected Access II) as your security protocol. For information on setting up your wireless network security, refer to your network equipment’s documentation.
Some of the features of the Eko App require a minimum internet connection speed. The minimum recommended upload speed for the mobile app is 4000 Kbps. 4G cellular data service or similar is recommended.
Please keep the Eko device and Eko App within 15 feet of each other for an optimum Bluetooth connection. Mobile devices must be compatible with Bluetooth Smart.
The app can be used to visualize waveforms and tracings without an internet connection. However, an internet connection is needed to save the data.
In addition to security features embedded in the system, it's highly recommended that users of the Eko App and Eko Dashboard use networking security features to protect patient data created and stored using this software. Common examples include strong passwords, biometric authorization, two-factor authentication, and VPN encryption when available.