What payment methods do you accept?
Can I use my FSA/HSA card to purchase?
Are Eko stethoscopes FSA/HSA eligible?
How do I submit a tax exemption request?
Can I use a gift card and pay off the remaining balance with another card on my order?
Can I use multiple discount codes on my order?
I’ve cancelled my order. How long does it take to get my refund?
Yes! You can use FSA/HSA cards to complete your purchase online.
Yes. Eko stethoscopes are FSA/HSA eligible. You can purchase from us directly and pay with an FSA/HSA card or you can file for reimbursement. You can also browse to see if our devices are listed on the FSA store.
Visit Submit a tax exemption request in our Help Center.
No, unfortunately orders must be paid with one single transaction.
It can take between 1-2 weeks for us to process your refund once we receive your returned package. You'll be notified by email as soon as we process your refund. It can take up to another 5-7 business days for the refund amount to be reflected in your bank account.