Payment FAQ February 27, 2023 21:50 Updated What payment methods do you accept? How does AfterPay work? Can I use my FSA/HSA card to purchase? Are Eko stethoscopes FSA/HSA eligible? How do I submit a tax exemption request? Can I use a gift card and pay off the remaining balance with another card on my order? Can I use multiple discount codes on my order? I’ve cancelled my order. How long does it take to get my refund? What payment methods do you accept? We accept these payment methods: VISA MasterCard AMEX Discover PayPal Apple Pay Amazon Pay AfterPay Shop Pay Google Pay How does AfterPay work? You can choose to complete your order using AfterPay, which will charge you in 4 interest-free payments. Learn more about how AfterPay works. Can I use my FSA/HSA card to purchase? Yes! You can use FSA/HSA cards to complete your purchase online. Are Eko stethoscopes FSA/HSA eligible? Yes. Eko stethoscopes are FSA/HSA eligible. You can purchase from us directly and pay with an FSA/HSA card or you can file for reimbursement. You can also browse to see if our devices are listed on the FSA store. How do I submit a tax exemption request? Visit Submit a tax exemption request in our Help Center. Can I use a gift card and pay off the remaining balance with another card on my order? No, unfortunately orders must be paid with one single transaction. Can I use multiple discount codes on my order? You can only use one discount code per order. I’ve cancelled my order. How long does it take to get my refund? It can take between 1-2 weeks for us to process your refund once we receive your returned package. You'll be notified by email as soon as we process your refund. It can take up to another 5-7 business days for the refund amount to be reflected in your bank account.
