Eko App FAQ February 24, 2023 15:11 Updated Here's a list of common questions about our products. We hope this helps you when deciding to purchase our products. If you have more questions, contact support or chat with us at the bottom of the page. What's the difference between the prior Eko App and the new (2.0) Eko App? What stethoscopes does the Eko App work with? How does Eko automated heart disease detection work? What phones does the new Eko App work on? Can the Eko App be used for telemedicine, virtual, or home care? How is the data stored? Where is the data stored? What's the difference between the prior Eko App and the new (2.0) Eko App? The new Eko App provides access to Eko’s murmur detection, tachycardia detection, bradycardia detection, AFib detection (with the Eko DUO), and sinus rhythm detection (with the Eko DUO). It offers cardiac exam mode, spot check, and quick record mode, among other new features such as volume boost control and new background connection settings. Important The new version of the Eko App (2.0) and Eko Analysis Software is currently only available in U.S. app stores. We're actively working on offering it in other countries. What stethoscopes does the Eko App work with? The new Eko App will work with any generation Eko CORE Digital Attachment, the 3M™ Littmann® CORE Digital Stethoscope, and Eko DUO ECG + Digital Stethoscope. If you already own a stethoscope, simply download the app, create an account, and pair your device to start using the new features. How does Eko automated heart disease detection work? See About Eko Analysis Software. What phones does the new Eko App work on? The new app is compatible on iOS version 13 or newer and won't work on iPhones using iOS 12 or older. For those using iOS 12 or older, the app won't update to the new app but you can continue to use the previous version of the Eko App. To see a complete list of compatible iOS and Android devices, see System requirements. Can the Eko App be used for telemedicine, virtual, or home care? Eko stethoscopes and app are purpose-built for telemedicine. Eko supports virtual care or telehealth programs for individual providers, small clinics, and multi-site hospitals. A subscription may be required for telemedicine live streaming. Speak with a telemedicine consultant. How is the data stored? Where is the data stored? The Eko App is a cloud-based software with all data stored in the cloud within the United States. Data security is one of our highest priorities. Eko maintains HIPAA compliant policies, procedures, and technical safeguards for patient and customer data. Eko uses HIPAA compliant and NIST recommended 256 bit AES encryption using managed keys for patient data. Encrypted backups are taken daily.
