Weak Bluetooth Signal: DUO January 10, 2023 22:45 Updated If you're seeing a weak Bluetooth signal in the Eko App after you've successfully connected the DUO, try these steps: Check to see if you have any other Bluetooth devices connected to your mobile device. Make sure that there is a clear line of sight between the DUO and your phone. Maintain a close proximity of the DUO and the Eko App (within 5 feet) to ensure a good Bluetooth connection. Make sure that you're not near any other Bluetooth peripherals as that can affect the Bluetooth signal quality. If you're still experiencing a weak Bluetooth signal, please submit a ticket here. See also DUO Troubleshooting Guide LBL: 228 Rev.A Date of Issue: April 28, 2021